Thank you for shopping with us! Below is important information regarding our shipping and delivery processes.
Order Processing TimesOrders are custom-made and may take anywhere from 1 to 4 weeks to be completed, depending on our current workload. The minimum processing time is 1 week, while the maximum is 4 weeks. Upon placing your order, you will receive an email with an estimated completion time based on our current schedule.
Shipping Locations and CostsWe offer shipping from Georgia to the following countries:
- United Kingdom
- Greece
- Italy
- France
- Spain
- Austria
- Germany
- Netherlands
- Portugal
- Denmark
- Sweden
- Belgium
Shipping to these countries costs $10 per item.
Shipping SchedulePackages are shipped every Monday. Please allow 7-10 days for delivery to London and up to 2 weeks for other European destinations.
International Shipping (Without Tracking)For countries not listed above, we offer worldwide shipping upon request. Shipping without tracking costs up to $20, with delivery times estimated at 3-4 weeks depending on the destination.
Order TrackingOnce your order is shipped, you will receive a confirmation email that includes tracking details so you can monitor the status of your shipment. For countries where tracking is not available, shipping updates will be provided by request.
Returns, Changes, and CancellationsIf you need to return or exchange an item, or if you need to cancel or change your order, please contact us as soon as possible at
kxc.mod@gmail.com. We evaluate returns and exchanges on a case-by-case basis and will do our best to accommodate your request. In the event of a lost or damaged order, please reach out to us, and we will assist you with a replacement or refund.
Potential Service DelaysPlease note that shipping times may be delayed due to factors beyond our control, such as customs delays or courier service disruptions. We will keep you informed of any significant delays to your delivery.
Contact UsFor any questions regarding shipping, please feel free to contact us at any time via email at
kxc.mod@gmail.com.